Job Description

Server Position at Heritage, Breakfast

Grand View Lodge is looking for an attentive, guest-focused Server to join the team at Heritage, Breakfast. You'll be the face of the dining experience; taking ownership of your section, delivering personalized service, and ensuring every guest leaves feeling genuinely well taken care of. This is a role for someone who takes hospitality seriously: you know your menu, you read your tables, and you bring energy and professionalism to every shift.

As part of a resort with 11 distinct dining concepts, you'll have the opportunity to grow your skills and your career within a dynamic, guest-centered F&B operation.

Key Responsibilities:

• Set up your section for service including pre-setting tables, water, bread, and any required condiments and supplies, ensuring everything is guest-ready before doors open.
• Greet guests warmly, guide them through the menu, and make confident food and beverage recommendations based on their preferences and dietary needs.
• Demonstrate thorough knowledge of all menu items, ingredients, preparation methods, allergens, and daily specials and communicate them clearly and engagingly to guests.
• Serve courses promptly and efficiently, maintaining proper pace of service and checking in with guests throughout the meal.
• Stay attentive to your section, proactively refilling drinks, clearing plates, and anticipating needs before guests have to ask.
• Process orders and payments accurately using the point-of-sale system.
• Resolve guest concerns quickly and professionally; communicate any issues to your outlet supervisor or manager immediately.
• Complete closing duties and full breakdown of tables, functions, and events as assigned — including resetting for the next service.
• Maintain a broad knowledge of the resort's amenities, outlets, and surrounding area to confidently assist guests with questions.
• Support the team with additional tasks as needed; great service is a team effort.
• This is a resort hospitality role; availability on weekends, holidays, and extended hours during peak seasons is required.

What you bring:

• Must be 18 years of age or older; required, as this role involves the service of alcohol and wine.
• Prior serving experience in a restaurant, resort, or hospitality setting preferred; a genuine passion for guest service is what matters most.
• Working knowledge of food and beverage service, including basic wine knowledge and food and wine pairing fundamentals.
• Strong communication skills; you're personable, professional, and adapt your style to each guest.
• The ability to stay organized, prioritize, and stay composed when the dining room gets busy.
• Familiarity with point-of-sale systems is a plus.
• Physical stamina to stand and walk for 6–7 hours, climb stairs, reach, bend, and occasionally lift up to 50 lbs.

Why join us:

You'll be part of a team that genuinely invests in its people. CoteCares isn't a tagline, it's how we show up for each other every day. You'll have the tools, support, and team culture to do your best work, with real opportunity to grow your career across the entire Cote Hospitality organization.

Job Tags

Similar Jobs